Yes. Your fireplace has a standing pilot that is run off its own millivolt generator therefore during power outages, your fireplace will still run. Fireplace fans will not operate because they run on 110 volts but your flames will.
Read More
The burner is likely clogged with sand or embers from the fireplace, logs have moved, added too many new embers, water has gotten into sand and embers (gas log sets), blockage of main air intake, air fuel mixture incorrect.
Read More
If all connections are closed and sealed your regulator may need replacement. The regulator diaphragm is no longer functioning correctly, and gas is venting out the small air inlet on the regulator itself. Replace with new hose.
Read More
The thermocouple is not getting a hot enough flame to keep valve open, dirty pilot or thermocouple needs replacement. We recommend service once a year to help prevent the unit from getting dirty.
Read More
This is a natural by-product of natural gas combustion. Carbon monoxide builds up over time and causes a white film on the glass. We recommend cleaning and servicing the unit every year.
Read More